Account ManagerAccount Manager
The Role+
Our first brand, Forged, has just launched in Australia, introducing the first cultured meat products to the menus of the country’s most visionary chefs and venues. As Account Manager, you’ll be responsible for growing and retaining our small-to-medium sized customer base. That means managing every part of the customer relationship, from tastings and education through to forecasting and fulfilment.
You’ll be out in the field with customers, making sure our products stay - and thrive - on menus, and that order volumes keep growing. At the same time, you’ll be inside the business, owning the flow of purchase orders, keeping systems up to date, and working cross-functionally to ensure every order is delivered in full and on time. You’ll be the link between customers, ops, and logistics, making sure we never miss a beat.
Our first brand, Forged, has just launched in Australia, introducing the first cultured meat products to the menus of the country’s most visionary chefs and venues. As Account Manager, you’ll be responsible for growing and retaining our small-to-medium sized customer base. That means managing every part of the customer relationship, from tastings and education through to forecasting and fulfilment.
You’ll be out in the field with customers, making sure our products stay - and thrive - on menus, and that order volumes keep growing. At the same time, you’ll be inside the business, owning the flow of purchase orders, keeping systems up to date, and working cross-functionally to ensure every order is delivered in full and on time. You’ll be the link between customers, ops, and logistics, making sure we never miss a beat.
Your Experience+
- 1–3 years’ experience in sales, account management - ideally within food/hospitality
- A natural and confident communicator; fostering relationships is your superpower
- A natural born hustler who operates with high ownership and both creates and capitalises on new opportunities
- A master negotiator and closer, you can deeply understand a customer’s needs to turn a naysayer into a loyalist
- Data-driven and able to use metrics to prioritise and make decisions
- Highly organised with strong admin and follow-up skills
- Comfortable with digital tools: spreadsheets, CRM, order forms, etc.
- A fast learner, happy to travel, drop in on venues, and roll up your sleeves
- Passionate about food and building something new
- 1–3 years’ experience in sales, account management - ideally within food/hospitality
- A natural and confident communicator; fostering relationships is your superpower
- A natural born hustler who operates with high ownership and both creates and capitalises on new opportunities
- A master negotiator and closer, you can deeply understand a customer’s needs to turn a naysayer into a loyalist
- Data-driven and able to use metrics to prioritise and make decisions
- Highly organised with strong admin and follow-up skills
- Comfortable with digital tools: spreadsheets, CRM, order forms, etc.
- A fast learner, happy to travel, drop in on venues, and roll up your sleeves
- Passionate about food and building something new
What you'll do+
Account Management & Order Growth
- Visit venues and conduct tastings with chefs, operators, and buyers
- Grow existing customer relationships, ensuring products stay on menu and order volumes increase
- Help secure new listings for new products or limited edition SKUs
- Assist with venue launches, sample drops, and product education
Order Coordination & Fulfilment
- Manage and track all incoming purchase orders and ensure clean handover to operations
- Keep customer details, sales activity, and notes up to date in CRM
- Coordinate with logistics and production teams to ensure order accuracy and delivery
Forecasting & Stock Management Support
- Assist the ANZ Sales Manager with maintaining a 6–12 month demand forecast
- Monitor live stock levels and help place surplus or short-dated product with customers
- Support planning for new product drops or limited edition SKUs
Reporting & Pipeline Visibility
- Contribute to weekly sales updates, flagging key wins, risks, and opportunities
- Track sampling activity and outcomes
- Ensure pipeline and lead data is up to date and actionable
Account Management & Order Growth
- Visit venues and conduct tastings with chefs, operators, and buyers
- Grow existing customer relationships, ensuring products stay on menu and order volumes increase
- Help secure new listings for new products or limited edition SKUs
- Assist with venue launches, sample drops, and product education
Order Coordination & Fulfilment
- Manage and track all incoming purchase orders and ensure clean handover to operations
- Keep customer details, sales activity, and notes up to date in CRM
- Coordinate with logistics and production teams to ensure order accuracy and delivery
Forecasting & Stock Management Support
- Assist the ANZ Sales Manager with maintaining a 6–12 month demand forecast
- Monitor live stock levels and help place surplus or short-dated product with customers
- Support planning for new product drops or limited edition SKUs
Reporting & Pipeline Visibility
- Contribute to weekly sales updates, flagging key wins, risks, and opportunities
- Track sampling activity and outcomes
- Ensure pipeline and lead data is up to date and actionable
Success is+
- By 3 months: You’re confidently managing a group of accounts and have secured repeat orders. You’ve supported a product launch, your CRM activity is clean, and ops teams trust your POs.
- By 6 months: You’re growing your accounts with repeat order rates and average order sizes are trending up. You’ve made improvements to how we coordinate fulfilment and helped refine our forecasts.
- By 12 months: You’ve become a key driver of account growth and retention. You’ve helped shape how we manage customer relationships, and your insights are feeding into sales strategy, product planning and operations.
- By 3 months: You’re confidently managing a group of accounts and have secured repeat orders. You’ve supported a product launch, your CRM activity is clean, and ops teams trust your POs.
- By 6 months: You’re growing your accounts with repeat order rates and average order sizes are trending up. You’ve made improvements to how we coordinate fulfilment and helped refine our forecasts.
- By 12 months: You’ve become a key driver of account growth and retention. You’ve helped shape how we manage customer relationships, and your insights are feeding into sales strategy, product planning and operations.
A diverse, mission-led, dream team of Vowzers
Our mission is to feed billions, which means making food products for everyone. To do this we need a team that’s representative of the people we serve. We celebrate multiple approaches and points of view and have built a culture to match. Be yourself and come as you are.
Our mission is to feed billions, which means making food products for everyone. To do this we need a team that’s representative of the people we serve. We celebrate multiple approaches and points of view and have built a culture to match. Be yourself and come as you are.
Learn from the best
Our team includes some of the world’s top scientists, innovators, operators, and creatives with decades of industry experience. Despite our experiences, we all strive to build, break, learn, and repeat. We see the impossible as temporary and strive to learn and support our company and fellow Vowzers' growth as much as possible.
Our team includes some of the world’s top scientists, innovators, operators, and creatives with decades of industry experience. Despite our experiences, we all strive to build, break, learn, and repeat. We see the impossible as temporary and strive to learn and support our company and fellow Vowzers' growth as much as possible.
Cutting-edge technology
We’re bringing together innovations in science, engineering, and food, to create the world’s most unique culinary experiences. All without compromising on ethics or our planet. Since our inception in 2019, we have held the title of being the first startup to cultivate meat from the cells of an undomesticated animal. We're wild because we can be.
We’re bringing together innovations in science, engineering, and food, to create the world’s most unique culinary experiences. All without compromising on ethics or our planet. Since our inception in 2019, we have held the title of being the first startup to cultivate meat from the cells of an undomesticated animal. We're wild because we can be.
Backed by the best
We can make a real impact thanks to our investors Blackbird Ventures, Square Peg Capital, Grok Ventures, Tenacious Ventures, P7 Ventures, Toyota Ventures and PeakBridge VC.
We can make a real impact thanks to our investors Blackbird Ventures, Square Peg Capital, Grok Ventures, Tenacious Ventures, P7 Ventures, Toyota Ventures and PeakBridge VC.
Perks &
Perks
Perks &
Perks
Everyone is an owner
In addition to competitive base salaries, each and every ‘Vowzer’ owns equity in the company so we can all benefit from our hard work and future success.
In addition to competitive base salaries, each and every ‘Vowzer’ owns equity in the company so we can all benefit from our hard work and future success.
Generous paid parental leave
For those who choose to start a family, we offer 8 weeks of paid caregiver leave and an additional 8 weeks paid leave for the birth giver.
For those who choose to start a family, we offer 8 weeks of paid caregiver leave and an additional 8 weeks paid leave for the birth giver.
Generous relocation budget & support
We offer support for interstate or overseas team members, their families and, of course, their pets.
We offer support for interstate or overseas team members, their families and, of course, their pets.
Flexible working hours and location
We value work-life balance and we recognise that everyone works differently. We want you to do your best work, so you can choose how and where you do it.
We value work-life balance and we recognise that everyone works differently. We want you to do your best work, so you can choose how and where you do it.
Unlimited personal leave
Sometimes you need time off to recuperate, look after your mental health, or simply deal with an emergency. We put unlimited personal leave in place to empower you to bring your best self to work every day.
Sometimes you need time off to recuperate, look after your mental health, or simply deal with an emergency. We put unlimited personal leave in place to empower you to bring your best self to work every day.
Heaps of tasty samples from our culinary centre
Our fantastic "food inventors" on the Vow team are always cooking up new product prototypes, and all Vowzers are given the opportunity to taste, give feedback, and learn from their culinary prowess.
Our fantastic "food inventors" on the Vow team are always cooking up new product prototypes, and all Vowzers are given the opportunity to taste, give feedback, and learn from their culinary prowess.
Converted warehouse 'campus'
Complete with a glass-walled lab, manufacturing lines, snacks, a culinary centre and professional-grade coffee machine.
Complete with a glass-walled lab, manufacturing lines, snacks, a culinary centre and professional-grade coffee machine.
A variety of social clubs
It's Vowzers who make our culture. From book clubs to hiking groups, we’re always looking for ways to learn and engage with each other.
It's Vowzers who make our culture. From book clubs to hiking groups, we’re always looking for ways to learn and engage with each other.
Human and dog friendly office
An inclusive community and culture, in a welcoming office, we encourage you to bring your true self…and your dogs.
An inclusive community and culture, in a welcoming office, we encourage you to bring your true self…and your dogs.